Privacy & Policy
Privacy Policy
At Taxi Melbourne Network, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website or booking our taxi services. By using our website, you agree to the practices described below.
Information We Collect
We collect only the information needed to provide safe and reliable taxi services. This information may include:
- Full name
- Phone number
- Email address
- Pickup and drop-off locations
- Booking details
- Payment information where required
- Messages or enquiries submitted through our website
How We Use Your Information
Your information helps us deliver a better booking experience and improve our services. We may use your information to:
- Process taxi bookings
- Confirm and manage reservations
- Contact you regarding your booking
- Provide customer support
- Improve our website and services
- Send important service updates
- Meet legal and regulatory requirements
Information Protection
Taxi Melbourne Network takes reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. We use secure systems and follow industry practices to help keep your data safe.
Cookies
Our website may use cookies to improve your browsing experience and understand website performance. Cookies help remember your preferences and make future visits faster and more convenient.
- Improve website performance
- Remember user preferences
- Analyse website traffic
- Enhance user experience
You can disable cookies through your browser settings if you prefer.
Third-Party Services
We may work with trusted third-party providers to support website hosting, payment processing, analytics, or communication services. These providers only receive information necessary to perform their services and are expected to protect your data.
Your Rights
You have the right to manage your personal information at any time. You may:
- Request access to your information
- Correct inaccurate details
- Request deletion where legally permitted
- Ask questions about how your information is used
- Contact us regarding privacy concerns
Policy Updates
Taxi Melbourne Network may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. Any updates will be published on this page with immediate effect.
Contact Us
If you have any questions about this Privacy Policy or how Taxi Melbourne Network handles your personal information, please contact our support team. We are always happy to assist with any privacy-related enquiries.